This privacy policy outlines the way in which John Keells CG Auto Private Limited (“JKCG/the Company”) bearing registration number (00285800) of No. 117, Sir Chittampalam A. Gardiner Mawatha, Colombo 02, Sri Lanka, collect, hold, secure, use and disclose your personal information collected from users (each, a “User”).
This policy applies if you interact with JKCG through our website, over the phone, via email or otherwise by using any of our social media platforms and all other products and services offered by the Company.
By using our social channels, you signify your acceptance of this policy. Your continued use of these channels following the posting of changes to this policy will be deemed your acceptance of those changes.
JKCG may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our channels, fill out a form, interact via phone, email or from any of our social media platforms and in connection with other activities, services, features or resources we make available on our channels and other social media platforms. Users may be asked for, as appropriate,
We may collect non-personal identification information about Users whenever they interact with our Site. This includes,
The Company may collect and use your Personal Information for the following purposes;
By using your information, we will be able to facilitate any requests or purchases made by you and to promote the products and services of the Company and its brand.
It is essential for us to monitor on how our products & services are being used to prevent any fraudulent activities or misuse of services in order to ensure our customers can safely use our products and services appropriately.
In order to resolve any legal claims or disputes involving JKCG.
We may share your information with our service providers to have User habits and other related analysis.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored on our channels.
We may provide your Personal Information to,We may provide your Personal Information to,
We do not sell, trade, or rent Users’s Personal Informationto others. We may share generic aggregated demographic information not linked to any Personal Information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out surveys/forms. You acknowledge that we may share your information with these third parties for those limited purposes.
As a subsidiary of the John Keells Group, one of Sri Lanka's largest conglomerates listed on the Colombo Stock Exchange, and in collaboration with our joint venture partner BYD Global, we operate across various jurisdictions. Consequently, it may be necessary to transfer your data outside Sri Lanka to ensure the seamless provision of our products and services. The joint venture with BYD Global enhances our global presence and capabilities, allowing us to deliver innovative solutions to you. Please be assured that we take the necessary steps to safeguard your Personal Information in accordance with applicable data protection laws and our privacy policy.
We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your Personal Information (so that it can no longer be associated with you and you can no longer be identified by it) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
You have a right to request access to the Personal Information we hold about you. If any amendments or updates need to be made to any of your personal information, it can be done via a request made via email to [email protected].
However, before we provide you with access to your Personal Information, we may require verification of proof of identity.
Under certain circumstances, you have the following rights under data protection laws in relation to your Personal Information.
If you wish to exercise any of the rights set out above, please contact us or the Data Protection Officer (contact information provided below).
Further, if you are an EU data subject, you shall have the right to lodge a complaint with a supervisory authority in the event that there is a breach of the relevant data protection regulations.
Your duty to provide accurate information and inform us of changes It is important that the Personal Information we hold about you is accurate, valid and current. It is your obligation as well to keep us informed if your Personal Information changes during the continuant of your relationship with us.
Your duty to ensure the security of your own personal devices It is important that you ensure the security of the devices used to transfer Personal Information to us as no data transmissions over the Internet can be guaranteed to be 100% secure. Therefore, it shall be your responsibility to secure such devices against security and cyber risks.
The term cookie is used to describe cookies and similar technologies such as tags and pixels. ‘Cookies’ help to provide important features and functionality on our website, and to improve your customer experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
To identify the customer with relevant details and features to serve the customer and authenticate the customer and enable access to the platform in order to increase customer experience.
To analyze customer behavior analytics while using the website it allows us to recognize how visitors browse our website to improve performance of website which will help us to improve its functionalities.
User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website app may not function properly.
We use CCTV across all our JKCG showrooms & service centers to ensure the safety of our customers, employees and business.
We may use CCTV footage to monitor customer behavior, investigate any fraudulent activities, accidents or any other incident that breach our policy.
We may share CCTV footage with certain regulatory authorities or public if only we consider the requests to be appropriate in order to protect their individual rights or to assist in preventing crime or any fraudulent activities.
You confirm that any Personal Information or data you share on behalf of another individual for the purposes of obtaining any product, service or inquiry with the Company has been obtained with the prior consent of such person who has apprised himself/herself of the terms and conditions and privacy policy of the Company and such person is aware of their rights in respect of such data provided to us.
Although we attempt to keep all information in the WWW servers accurate and up to date, the accuracy and timelines of the information provided cannot be guaranteed. We hope that you will find the information helpful and easy to use, but we provide all content for informational purposes only and make no representations or warranties of any kind regarding the same. The Company and its management and its owning company disclaims all liability of any kind whatsoever arising out of the use of, or inability to use, its WWW servers and the information contained on them. The Company’s WWW servers were designed to provide information about the Company, its products and links to specific external sites. Use of this system for any purpose other than that for which it was designed is unauthorized and prohibited.
All parties submitting materials to the WWW servers represent and warrant that the submission, installation, copying, distribution and use of such materials in connection with the WWW servers will not violate any other party’s proprietary or legal rights.
The material and content provided on the channel is strictly for your personal and non-commercial use only. However, you could save where expressly provided, and you agree not for yourself or through or by way of assistance from any third party to distribute, copy, extract or commercially exploit such material or contents. Except as otherwise indicated, all materials on this channel, including, but not limited to text, information such as; customer or partner references, data, images and pictures, illustrations and written and other materials contained in this channel ion are protected by copy rights, database rights, trademarks and /or other Intellectual Property rights owned, or used with permission of their owners by us or our partners, affiliates or associates. This channel is protected by copyright and other intellectual property rights. All rights reserved.
JKCG has appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below:
Contact details
Full name of legal entity: John Keells CG Auto Private Limited
Name or title of DPO: Data Protection Officer: Manil Madugalle
Email address: [email protected]
Postal address: No. 117, Sir Chittampalam A. Gardiner Mawatha, Colombo 2, Sri Lanka.
Telephone number: 0771914810
Fax number: 011-2303555/6
This section contains the latest changes we have made to our privacy policy. The Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
JKCG may amend this Privacy Policy from time to time in accordance with applicable laws, regulations, best practices and John Keells Group policy and the updated version will be posted on this website. We request that you revisit this website from time to time for updates on the Privacy Policy.
Historic versions of this Privacy Policy can be obtained by contacting us.
The Privacy Policy may be translated into different languages, and in the event of any inconsistency among the versions, the English version shall prevail.
If you have any comments, questions or concerns about the contents of this Privacy Policy or the way in which we use your information, we encourage you to contact the Company DPO (information provided above) in this regard.